Meet our Speakers at Zero Touch & Carrier Automation Congress



Are you a senior executive or leading activist – interested to contribute your thoughts, discuss your innovative work with the wider industry – and help lead the market in new directions? You are welcome to join the top-level Layer123 speaker community in a presentation, panel debate or roundtable discussion – a fantastic way to gain thought leadership, interact with your peers and raise your own profile!

For speaking opportunities: reply to the Call for Papers, contact any of the team or email Rob Jones:










Mr. Mark Lum
Chair | Zero Touch & Carrier Automation Congress


Co-Founder & Market Lead | Layer123


Mark has worked in telecoms and carrier networks since graduating from Cambridge. He joined ITT-STL where he was immediately put to work on the world's very first 140Mbit/s and 565Mbit/s optical line systems, and gained his MSc in Telecommunications studying statistics of modal noise in multimode systems: so proving the intrinsic superiority of singlemode.

In his career, he has contributed to the first SDH, WDM and ATM networks, done time at ITU and ETSI standards as Rapporteur, and worked on the very first Carrier Ethernet services well over a decade ago. He continues to stay on top of fundamental trends and disruptions, and examines new developments with a careful eye: fulfilling the potential of SDN and NFV is highly interesting.

Since first finding out about OpenFlow and SDN over 4 years ago, Mark clearly recalls learning to program in 1973 using punched cards on an ICL mainframe (and front panel register toggles on a PDP-8). So he is especially delighted to welcome this distinguished panel of leaders, activists and pioneers to the 1st Congress on Zero Touch, Carrier Automation, NFV+SDN.

Dr. David Amzallag
Strategic Advisor & Technology Creator | DA Technologies & Strategies


David is currently a special strategic advisor for a group of top-industry start-ups, specializing in building and delivering innovative technologies for the new Telecommunication Industry.

David served until very recently as the Group Head of Network Virtualization, SDN and NFV for Vodafone and led one of the biggest transformations in Vodafone's history (Vodafone Ocean). In this role, he was responsible for developing Vodafone's vision, strategy, end-to-end architecture, vendor selections, and the execution plan for end-to-end Software Defined Networks (SDN) and Network Functions Virtualization (NFV) in more than 30 operators worldwide.

Prior to Vodafone David served as the Vice President for Virtual Telecommunications & NFV at Alcatel-Lucent where he designed the first company-wide vision and strategy for network virtualisation and was responsible, in addition, for the entire technology vision, strategy and architecture of ALU's NFV Management & Orchestration.Prior to Alcatel-Lucent, David served as the Chief Technology Officer and an Executive Vice President at Amdocs. In this role he was responsible, among others, for planning and developing Amdocs' technology vision as well as Amdocs' future strategy, architecture and roadmap of the entire product portfolio.

Prior to Amdocs David served as the Chief Scientist of 21st Century Network (21CN) of BT, where he was responsible for design, plan, and optimize solutions in BT networks, architectures and infrastructures in more than 100 countries and 250 networks worldwide.David has over 25 years of uniqueexperience inTelecommunications inleading, developing, and executing strategies, transformations, technological innovation, and advanced solutions in very large operators, software vendors, network equipment vendors and start-ups.

David holds a Ph.D. in Computer Science, specializing in coping with computationally-hard optimization problems. As a telecommunication leader, David is a regular speaker on the telecoms circuit and frequently cited in the media.

Mr. David Boswarthick
Director Committee SC, OPS | ETSI


In addition to leading a team of highly inquisitive Standards experts in ETSI and ensuring the evolution of technical support to ETSI's various standards groups, one of David's principle pastimes is helping the ETSI NFV and MEC groups to reach their ambitious objectives of creating agile standards to support the rapid evolution towards 5G networks.

Other key activities include enabling IoT/M2M standards in collaboration with the European Commission, as well as studying what technical standards are necessary to enable the realization of successful Smart City large scale projects.

David has been extensively involved in the standardization activities of Machine to Machine, mobile, fixed and convergent networks in both the European Telecommunications Standards Institute (ETSI) and the 3rd Generation Partnership Project (3GPP).

He has held several positions in the Telecoms industry including working at Global Telecommunication Systems, Monaco Telecom and British Rail Telecommunications. He has also written several magazine articles and co‐edited two books where his principal achievements included being contributor and chief editor on 'M2M, a systems approach', as well as involvement with 'The Internet of Things, Key Applications and Protocols'.

David holds a BEng Honours Degree in Telecommunications Engineering, Plymouth Polytechnic UK, and Master's Degree (DEA) in Networks and Distributed systems from the University of Nice and Sophia Antipolis, France.

Dr. Marcus Brunner
Chief Researcher, Head of Standardization | Swisscom


Marcus Brunner is head of standardization in the strategy and innovation department of Swisscom, Switzerland.

He received his Ph.D. from the Swiss Federal Institute of Technology (ETH Zurich) in 1999. He has been active in research and standardization for 20 years with experience in programmability of networks and services, self-organizing networks (SON), and many topics around packet-based networking technologies including information-centric networking, software-defined networking, and the future internet.

In his previous job at NEC Labs, Heidelberg, Germany, Marcus ran research and standards for energy efficient networking including energy-saving LTE base stations, energy-efficient routing protocol extensions (OSPF), green data centre networking with OpenFlow, energy-reduction for enterprises with M2M, and contributions from his group into BBF and 3GPP.

Ms. Caroline Chappell
Principal Analyst | Analysys Mason


Caroline is Principal Analyst responsible for Analysys Mason's Software Controlled Networking programme. Caroline's research focuses on service provider adoption of cloud and the application of cloud technologies to fixed and mobile networks. She is a leading exponent of SDN and NFV and the potential these technologies have to enhance business agility and enable new revenue opportunities for service providers. Caroline investigates key cloud and network virtualization challenges and helps telecoms customers devise strategies that mitigate the disruptive effects of cloud and support a smooth transition to the era of software controlled networks.

Prior to joining Analysys Mason, Caroline was Practice Leader, Cloud and NFV, at Heavy Reading. She has over 25 years' experience as a telecoms software analyst and consultant working for research companies including Current Analysis and Ovum. Her areas of coverage spanned cloud services, digital service development and delivery, B/OSS, customer experience management and analytics, internet and cloud security, professional/managed services and service provider wholesale strategies in such areas as IP/Ethernet, enterprise cloud solutions and fixed and mobile wholesale access.

Caroline started her career as a software programmer at what is now BAE Systems. This has given her a lifelong interest in software architectures and engineering approaches, most recently including lean/agile development and DevOps, microservices architectures and model-driven, intelligent software automation.

Mr. Don Clarke
Principal Architect | CableLabs


Chair, Network Operator Council | ETSI NFV ISG


Don Clarke is a leading member of the Network Technologies team at CableLabs and is responsible for progressing network virtualization technologies on behalf of the cable industry.

In his former role with BT, Don initiated and co-founded the ETSI Network Functions Virtualisation Industry Specification Group (NFV ISG). This forum has grown to over 290 companies including 38 service providers. He is a member of the NFV ISG leadership team and chairs the Network Operator Council.

Don edited the joint-carrier white paper on NFV co-authored by 13 carriers and published in October 2012. This document is widely regarded as the seminal document heralding NFV as the future direction for networks.

Don holds a BSc. (Hons) Degree in Computer Systems from the University of Essex, England, and is a Member of the UK Institution of Engineering and Technology (IET). He is registered in the UK as a Chartered Engineer and registered with FEANI as a European Engineer (EUR ING). Don has authored nine patents relating to PON technology.

  Mr. Juan-Carlos Garcia López
Director of Network Planning, GCTO | Telefónica


Mr. Robert Haim
Business Analyst | ACG Research


Robert Haim is responsible for the Business Case Analysis consulting division at ACG Research.

He has more than twenty-five years of experience in a variety of disciplines in networking and data communication. His career includes assignments in R&D teams for protocol, software and hardware design. For the past fifteen years, Robert has worked in product management and product marketing for wireline and wireless infrastructures. His current interests are focused on network function virtualization and cloud-based networking infrastructures and their economic impacts on service providers.

Robert graduated from UCLA with a B.S in computer engineering and an M.S. in computer science. He received his MBA from Pepperdine University.

Dr. Francis Haysom
Principal Analyst | Appledore Research Group


Francis has 25+ years of experience in the telecommunication infrastructure and software industry. He has led the design and transformation of OSS products at some of the industries leading suppliers. He most recently was responsible for driving new innovation at Telcordia, and later Ericsson..

He is an acknowledged expert in inventory, fulfillment and the related transition to model based orchestration.

Francis received his PhD from the University of Bath and a BSc in Engineering Science from the University of Exeter.

Mr. Fran Heeran
Group Head of Network Virtualization, SDN and NFV | Vodafone


Board Member | ONAP


Fran Heeran is Head of Network Virtualization, SDN and NFV at Vodafone Group. Fran is leading the group-wide, operations-driven, transformation for Network virtualisation, SDN and NFV. Fran has over 20 years' experience in the software industry and has spent the past 15 years in the telecommunications sector. He has served in senior technology and business leadership roles in a number globally renowned organizations including Alcatel-Lucent, Nokia and NEC. Fran has worked closely with some of the largest global service providers and has been a contributor to standards organisations including GMSA and OMA.

Prior to his current role, Fran was the Senior Vice President and General Manager at Netcracker , a division of NEC corporation where he led the SDN/NFV business unit. Fran was also Senior Vice President and General Manager and Alcatel-Lucent (and subsequently Nokia) where he led the Communications and Collaboration business as well as the charging and policy business. Fran has also held senior business, technology and strategy positions at Aepona (acquired by Intel) and Valista where he was CTO and Senior Vice President of Product Management.

Mr. Michael Howard
Sr. Research Director & Advisor, Carrier Networks | IHS Markit


Senior Research Director Michael Howard is recognized worldwide as one of the industry's leading experts in emerging telecom markets, network operator trends, and user buying patterns. Michael co-founded market research firm Infonetics (now IHS) in 1990.

Michael leverages over 45 years of communications industry experience, including 25 years in market research, to author numerous works year-round, including quarterly vendor market share and forecast reports, service provider surveys, analyst notes, white papers, and custom research. He specializes in software-defined networking (SDN), network functions virtualization (NFV), carrier Ethernet, edge and core routers, IP/MPLS control planes, IP VPNs, cloud access, 40GE/100GE, packet-optical transport, mobile backhaul, and small cells.

Michael is a highly-sought speaker, and he frequently moderates educational webinars, chairs conference programs, and presents at industry events across the globe, including Mobile World Congress, CTIA, SDN & NFV Summit, and MPLS & Ethernet World Congress. He is also regularly quoted in the press, including Financial Time, The Wall Street Journal, Bloomberg Business, Forbes, Businessweek, Light Reading, Network World, and Information Week.

As a consultant to startups, service providers, vendors, and the investment community, Michael helps clients identify new market opportunities, provides due diligence, and advises on positioning, product development, business plans, and M&A activity.

Before founding Infonetics, Michael was an IT Director at Tymshare/Tymnet, where he created network accounting and led the First Interstate Bank project that developed the world's first pre-Internet in-home banking system. Prior to that, shortly after receiving a BS in Mathematics from UC Berkeley, he worked for SDC on operating systems and programming language compilers for ARPAnet, which later became the Internet.

In 2008, Michael co-authored the book, Carrier Ethernet: Extending Ethernet Beyond the LAN, which received 5 out of 5 stars on An accomplished abalone diver, chef, and photographer, Michael is based in the Silicon Valley.

Mr. David Hughes
VP Engineering | PCCW Global


David Hughes has served as Vice President - IP Engineering at PCCW Global for 12 years. He is responsible for PCCW Global's IP backbone network and supporting infrastructure and services.

For the past 3 years, David has focused on evolving PCCW Global's data centers and development of NfV in support of the IP network. Prior to PCCW Global, he served 3 years as Director, IP Networks at CAIS and 9 years at Intelsat developing distributed systems satellite ground control networks.

Mr. Robert Jones
Co-Founder & Managing Director | Layer123


Robert is a highly trained and experienced research engineer with two published patents in the field of process engineering.

Having left the engineering world to use latent skills in communication and management, Robert spent 10 years in the events business working for a global events organisation, during which time he developed an astute judgement of what will work commercially and how to meet customer expectations, launching and growing events that were highly successful in Europe, Asia and South America.

Robert has drawn together senior professionals with both events and industry backgrounds to build a unique business information platform.

  Mr. Ken Kanishima
Senior Research Engineer | NTT


Dr. Ashiq Khan
Assistant Manager | NTT DOCOMO


Chair, Network Operator Council | ETSI ZSM ISG


Ashiq Khan is presently responsible for 5G network design in NTT DOCOMO. Previously, he was involved in the research and development of NFV, and the consequent vEPC commercialization by DOCOMO in 2016.

He is also a founding TSC member of OPNFV, and the founder of OPNFV Doctor and Promise projects, which are developing NFV features in OpenStack now. He is the founding chair of OPNFV Tokyo User Group.

Ashiq holds a PhD in computer science from the University of Tsukuba.

Mr. Krzysztof Korzunowicz
Managing Consultant | Detecon International


Krzysztof Korzunowicz has worked for 2 major European telecom operator groups (Orange and Deutsche Telekom) for the last 10 years in multiple different areas: procurement, project management, vendor management, E2E network optimization, test management, technical trainings, with a sprinkle of agile software and automated test development on top. Lately he has been doing technology and business consulting internally in DT group, as well as externally. All these experiences have left him with an in depth understanding of multiple overly complicated technologies and an even better understanding of how a lot of things should not be done.

Thus Krzysztof is definitely not a senior expert on anything, but rather a very curious fellow trying to figure out better ways of doing things, recently focusing on the area of new telco production methods, and even more importantly, culture. He is a proponent of Scrum and SAFe.

Dr. Diego Lopez
Head of Technology Exploration and Standards | Telefónica




Dr Diego R. López joined Telefonica I+D in 2011 as a Senior Technology Expert on network middleware and services. He is currently in charge of the Technology Exploration activities within the GCTO Unit of Telefónica I+D. Before joining Telefónica he spent some years in the academic sector, dedicated to research on network service abstractions and the development of APIs based on them. During this period he was appointed as member of the High Level Expert Group on Scientific Data Infrastructures by the European Commission.

Diego is currently focused on identifying and evaluating new opportunities in technologies applicable to network infrastructures, and the co-ordination of national and international collaboration activities. His current interests are related to network virtualization, infrastructural services, network mamagement, new network architectures, and network security.

Diego chairs the ETSI ISG on Network Function Virtualization, actively participating in the ONF, and the IETF WGs connected to these activities, acting as co-chair of the NFVRG within the IRTF.

Apart from this, Diego is a more than acceptable Iberian ham carver, and extremely fond of seeking and enjoying comics, wines, and cheeses.

  Dr. Serge Manning
Senior Technology Strategist, Global Standards | Sprint


Vice-Chair, Network Operators Council | ETSI ZSM ISG


Mr. Klaus Martiny
Senior Program Manager | Deutsche Telekom




Klaus Martiny has been Vice Chair of the NOC in ETSI ISG NFV since 2014. He is Project Lead of the NWMO (MANO Requirements for 5G) project in NGMN with a focus on the definition of MANO requirements in the 5G Project. Klaus also Project Leads the NGCOR I and II in NGMN (Definition of Operations Requirements for Converged networks) and is Coordinator of the new Industry Initiative Network and Service Management (NSM)

Klaus has been Senior Program Manager at Deutsche Telekom since 2010 and is Vice President Continuous Improvement for Operations of T-Mobile International, Head of Operations (SVP) in E-PLUS and GSM Radio Validation and Specification in DETECON.

He has publications in articles concerning outsourcing, international project management (Merger and Optimization of international Organization); organizational change management; Disaster and Business Continuity and Network Management of future Networks..

  Mr. Hossen Maudar
Head of IT Design and Architecture | Colt


Mr. Neil McRae
MD, Technology and Architecture, Group Chief Architect | BT


Neil McRae is a leading innovator in the Internet and Telecommunications industry. From using open software to create one of the first service providers in the UK to building several large global networks. Neil has significant knowledge and experience in IP technologies and also significant experience with SDN/NFV, Broadcasting, Optical, Mobile, Voice, xDSL, Datacentre, MPLS and Ethernet. He ran Network Engineering at COLT for ten years where he also contributed to COLT's datacentre build; Neil also ran Networks at Cable and Wireless Worldwide for four years.

For the last four years Neil has led BT's global network strategy culminating in extending BT's leading position in the gartner magic quadrant and supporting significant expansion in BT's global and UK networks.

He has worked to expand BT's footprint and capability in the UK from BT's next generation access network through to Ethernet, Broadband, Mobile and TV services and CDN. Neil is one of two distinguished engineers inside BT.

Neil has been involved in the start-up of many Internet governance and supporting organisations and has been a non-executive director of the London Internet Exchange for over fifteen years. Neil also serves on the programme committee for the UK Network Operators Forum.

In his spare time Neil loves motorsports, live music and technology Neil studied management at Sloan School of Management at MIT.

Mr. Tetsuya Nakamura
Principal Architect | CableLabs


Vice Chair | ETSI NFV ISG


Tetsuya Nakamura serves as Principal Architect, Strategy and Innovation Group at CableLabs. Tetsuya is working on standardization effort at the ETSI NFV ISG as ISG Vice Chair. He is also working on CableLabs' open source research efforts on NFV and SDN, OPNFV Ambassador and OpenDaylight Advisory Group.

Before joining CableLabs, Tetsuya worked at NTT for about 17 years. While at NTT DOCOMO, Tetsuya was in charge of NFV investigation for mobile networks, and actively involved in the ETSI NFV ISG as ISG Vice Chair, Vice Chair of Technical Steering Committee, and Chair of Software Architecture WG. He was also a founder of OPNFV and the initial Board member for NTT DOCOMO.

Mr. Francisco-Javier Ramón
Head of Network Virtualisation, GCTO | Telefónica


Chair | Open Source MANO


Francisco-Javier Ramón has worked in Telefónica since 2000. He was former head of the IP Network Technologies group in Telefónica I+D, and since 2008 he has been head of the Network Virtualisation Initiative and the NFV Reference Lab in Telefónica GCTO Unit. Additionally, he has been chair of the Performance and Portability Expert Group and the Working Group of Testing, Experimentation and Open Source in ETSI NFV ISG

In April 2016, he was elected Chairman of Open Source MANO (ETSI OSM) project on Management and Orchestration for NFV.

His expertise areas are network virtualisation, IP network architecture, traffic capture and analysis, QoE modelling, network planning and dimensioning, routing and network performance. He is author of several patents and technical papers in these fields.

Francisco-Javier achieved a Master Telecommunications Engineer qualification at the Technical School of Telecommunications Engineering of Málaga (Spain), 2000, and a Master's Degree in Economics at UNED (Spain), 2006.

Mr. Anil Rao
Senior Analyst | Analysys Mason


Anil Rao is the lead analyst for the Service Assurance programme at Analysys Mason, focusing on producing market research and thought leadership on the evolving assurance industry.

He has published research on NFV/SDN and its impacts on assurance, real-time network analytics and how service assurance can help in reducing churn and improving customer experience.

Anil holds a BEng in Computer Science from the University of Mysore, India and an MBA from Lancaster University Management School, UK

Mr. Luis Jorge Romero
Director General | ETSI


Luis Jorge Romero, Director General of the European Telecommunications Standards Institute (ETSI), has more than 20-years experience in the telecommunications sector. At ETSI he initiated a global standardization partnership for Machine to Machine communications, and has driven the implementation of the ETSI Long Term Strategy, an ambitious plan to prepare the institute for the future.

Previously he has held diverse Director positions in Spain, Morocco and Mexico, predominantly with Telefonica. As Global Director for International Roaming and Standards, and Director of Innovation and Standards, he oversaw Telefonica's participation in global standardization activities, and participated directly in the work of the Next Generation Mobile Networksv (NGMN) Alliance and in the GSM Association (GSMA).

Before joining ETSI in July 2011, he held the position of Director General of Innosoft and was also a partner and board member of Madrid-based Innology Ventures.

Ms. Sue Rudd
Director Service Provider Analysis | Strategy Analytics


Sue has over 25 years' experience in mobile broadband, voice and value added IP services.

At Strategy Analytics she analyses and evaluates the potential for:
• SDN enabled Services, Telco Cloud and 5G Network Slicing
• SDN/NFV impact on Network CAPEX, OPEX, TCO and margins
• Virtualisation of Radio Access Network (vRAN) and Small Cells
• Video Delivery Optimization and Content Delivery Networks
• Seamless Wi-Fi Roaming and Offload
• OSS and Network Signaling Opportunities

Prior to joining Strategy Analytics, she managed market opportunities for companies selling to Telcos, MNOs and ISPs. Sue has worked for leading vendors: Comverse (now Xura), Motorola Cellular (now Nokia), Bolt Beranek & Newman (BBN now Raytheon) and Burroughs (now UNISYS).

Sue has an MBA in Operations Mgt. from the Wharton School at Univ. of Pennsylvania and MA in Economics from University of Cambridge UK.

  Mr. Stephan Scholz
CTO | Atrinet


Mr. Shahar Steiff
AVP New Technologies | PCCW Global


Board Member | MEF


Shahar Steiff joined PCCW Global in 2001 and has served in various sales, pre-sales product development and management roles.

In his current assignment Shahar explores the applicability of new technologies to PCCW Global's current and future product portfolio. Shahar represents PCCW Global in numerous Standard bodies such as MEF, TM Forum, NGMN, ONAP and others with focus on inter-carrier orchestration standardization.

Prior to his current role in PCCW Global Shahar worked for Teleglobe Inc. and for NetVision, an Israeli ISP.

Shahar is also a board member of MEF and a Co-Chair of the MEF LSO Committee.